Is this Sheraton Charlotte Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Charlotte Hotel have a swimming pool?

Yes, this Sheraton Charlotte Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Charlotte Hotel?

Best-rates for the Sheraton Charlotte Hotel starts from $189 per night with includes Balcony/Terrace, Security/Safety, Wellness Facilities, Fireplace/Heating, Kitchen, Air Conditioner, Bar, Toiletries, Child Friendly, Restaurant, Laundry, Guest Services, Pool, TV, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Breakfast, Parking, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Charlotte Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Charlotte Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Charlotte Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Charlotte Hotel?

Based on the information reported by the owner or manager, the Sheraton Charlotte Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Charlotte Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Charlotte Hotel | Hotel in Charlotte

| 8.6 (1539 Reviews) | 1 Bathroom

Second Ward Hotel | Sheraton Charlotte Hotel

Hotel in Second Ward, Charlotte

Hotel connected to the convention center in Charlotte with 2 restaurants
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Designer toiletries

Private bathroom

Towels

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Down comforter

Heating

Free cribs/infant beds

Safe

Iron/ironing board

Energy-saving switches

Laptop-friendly workspace

LED light bulbs

Desk

Connecting rooms available

Water-efficient showers only

Phone

Desk chair

Breakfast

2 restaurants and 1 coffee shop/cafe

1 bar

Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 25 for adults and USD 25 for children

Coffee/tea in common area(s)

Mini-fridge

Coffee/tea maker

Parking

Wheelchair-accessible parking and van parking available

Self parking on site (USD 25 per night; includes in/out privileges)

Electric car charging station on site

Valet parking on site (USD 35 per night)

Accessibility

Lever door handles

Elevator

Braille signage

Ceiling hoist

Stair-free path to entrance

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Visual alarms in hallways

Valet for wheelchair-equipped vehicle

Low-height electrical outlets in bathroom

Wheelchair accessible (may have limitations)

Height-adjustable showerhead

Wheelchair-accessible registration desk height (inches): 30

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Elevator door width (inches): 36

5 on-site accessible parking spaces

Wheelchair-accessible fitness center

Activities

Golfing

24-hour fitness center

Seasonal outdoor pool

Entertainment

Cable channels

LCD TV

Premium channels

General

Conference center (66737 square feet of space)

24-hour business center

Meeting rooms - 29

Computer station

Elevator

Banquet hall

Front-desk safe

Vending machine

Ballroom

English

French

Spanish

Vegetarian dining options

Smoke-free property

TV in lobby

At least 80% lighting from LEDs

Double-glazed windows

Vegan dining options

No plastic drinking straws

Renovated entire property - June 2025

No plastic coffee stirrers

Guest Services

Mini-fridge

Seasonal outdoor pool

Free cribs/infant beds

Dry cleaning service

Housekeeping (on request)

Change of towels (on request)

Porter/bellhop

Change of bedsheets (on request)

24-hour front desk

Luggage storage

Wedding services

Concierge services

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi and wired Internet

Outdoors

Rooftop terrace

Outdoor furniture

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight express check-in available minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per stay. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 25 for adults and usd 25 for children self parking fee: usd 25 per night (in/out privileges) valet parking fee: usd 35 per night pet fee: usd 100 per accommodation, per stay (maximum usd 150 per stay) service animals are exempt from fees rollaway bed fee: usd 25.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 100 per accommodation, per stay (maximum usd 150 per stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Warren

Jan 5, 2026 07:45:05 AM

Review Score: 10

Summary: Everything was fantastic

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr) Room Size: 320.2 square feet m² 2 Queen Beds	General Ping - 9, Grab bar - in shower, Square feet - 320.2, Transfer shower, Hand-held showerhead, Wheelchair accessible, Square meters - 30, No rollaway/extra beds, Fixed shower seat, Shower grab bar height (inches) - 33, Visual doorbell/knocker notification, Wardrobe or closet, Shower grab bar height (centimeters) - 84, Roll-in shower, Bed count minimum 2, Roll-in shower width (inches) - 34, Roll-in shower width (centimeters) - 86, Bed count maximum 2
Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr) Room Size: m² 1 King Bed	General Grab bar - in shower, Wheelchair-width doorways, Transfer shower, Hand-held showerhead, Wheelchair accessible, Doorway wheelchair width (centimeters) - 86, No rollaway/extra beds, Fixed shower seat, Doorway wheelchair width (inches) - 34, Shower grab bar height (inches) - 33, Visual doorbell/knocker notification, Shower grab bar height (centimeters) - 84, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, Ping - 11.19
Room, 2 Queen Beds Room Size: 398 square feet m² 2 Queen Beds	General No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Wardrobe or closet, Pets not allowed, Square meters - 37, Bed count minimum 2, Square feet - 398, Bed count maximum 2
Room, 1 King Bed, City View Room Size: 321 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 30, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Ping - 9.02, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 321, City view
Room, 2 Queen Beds, City View Room Size: 321 square feet m² 2 Queen Beds	General Square meters - 30, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Ping - 9.02, Bed count minimum 2, Square feet - 321, City view, Bed count maximum 2
Suite, 1 Bedroom Room Size: 500 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 500, Wardrobe or closet, Separate sitting area, Pets not allowed, Ping - 14, Square meters - 46, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Room, 1 King Bed Room Size: 321 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 30, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Ping - 9.02, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 321
Room, 2 Queen Beds Room Size: 321 square feet m² 2 Queen Beds	General Square meters - 30, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Extra bed count 0, Ping - 9.02, Bed count minimum 2, Square feet - 321, Bed count maximum 2
Junior Suite, 1 King Bed Room Size: 500 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 500, Number of bedrooms - 0, Pets not allowed, Square meters - 46, Extra bed count 1, Separate dining area, Ping - 14.05, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Bed count maximum 1