Is this Hyatt Regency Mexico City pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hyatt Regency Mexico City?

Check-in time for Hyatt Regency Mexico City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hyatt Regency Mexico City have a swimming pool?

Yes, this Hyatt Regency Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hyatt Regency Mexico City?

Best-rates for the Hyatt Regency Mexico City starts from $352 per night with includes Accessibility, Entertainment, Child Friendly, Parking, Sports/Activities, Designated Smoking Area, Wheelchair Accessible, Spa, Bar, Guest Services, Kitchen, Laundry, Air Conditioner, TV, Balcony/Terrace, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Toiletries, Pool, Internet, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hyatt Regency Mexico City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt Regency Mexico City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Regency Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt Regency Mexico City?

Based on the information reported by the owner or manager, the Hyatt Regency Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt Regency Mexico City?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Regency Mexico City | Hotel in Mexico City

| 9.4 (1416 Reviews) | 1 Bathroom

Polanco Hotel | Hyatt Regency Mexico City

Hotel in Polanco, Mexico City

Luxury hotel with 3 restaurants, 8-minute walk to Auditorio Nacional
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Free toiletries

Hair dryer

Bathrobes

Bedroom

Hypo-allergenic bedding

Egyptian cotton sheets

Free cribs/infant beds

Bed sheets

Select Comfort bed

Pillow menu

Premium bedding

Blackout drapes/curtains

Air conditioning (climate-controlled)

Safe

Phone

Free newspapers

Slippers

Turndown service

Iron/ironing board

Desk

In-room massage

Breakfast

3 restaurants and 1 coffee shop/cafe

24-hour room service

Coffee/tea in common area(s)

1 bar

Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 for adults and USD 15 for children

Minibar

Free bottled water

Coffee/tea maker

Parking

Wheelchair-accessible parking available

Free self parking on site

Limo/town car service

Valet parking on site (USD 7.3 per day)

Accessibility

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair accessible (may have limitations)

Elevator

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Activities

Golfing

Bicycle rentals

Steam room

Tennis

Indoor pool

24-hour fitness center

Sauna

Bicycle rentals

Full-service spa

Fitness classes

3 outdoor tennis courts

Shopping

Entertainment

Premium channels

Video-game console

Pay movies

Cable channels

Video games

LCD TV

General

Business center

Conference center

Meeting rooms

Front-desk safe

Banquet hall

ATM/banking services

Elevator

Gift shop/newsstand

Free newspapers in lobby

English

Russian

French

Portuguese

Spanish

Designated smoking areas

Guest Services

Laundry facilities

Free cribs/infant beds

In-room child care (surcharge)

Indoor pool

Tour/ticket assistance

Wedding services

Concierge services

Luggage storage

Turndown service

24-hour front desk

Dry cleaning service

Multilingual staff

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Garden

Pool sun loungers

Terrace

Spa

Massage - Swedish

Body treatments

Facials

Body scrubs

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 30 for adults and usd 15 for children valet parking fee: usd 7.3 per day pet fee: usd 35 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 35 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Jose

Feb 2, 2026 06:02:47 AM

Review Score: 10

Summary: We had a great experience with the amazing staff, the delicious food and excellent location!

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed (View) Room Size: 301 square feet m² 1 King Bed	General Pet-friendly room, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Park view, Ping - 8.46, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Room, 1 King Bed (Regency) Room Size: 178 square feet m² 1 King Bed	General Private bathroom, Rollaway/extra beds (free), Ping - 5, Square meters - 17, Club level room, Pets not allowed, Bathtub or shower, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 178, City view
Room, 1 King Bed Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Pet-friendly room, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Pet-friendly room, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite Room Size: 1001 square feet m²	General Square feet - 1001, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Square meters - 93, Ping - 28, Separate sitting area, Club level room, Pets not allowed, Separate bedroom, Separate dining area, City view
Regency, Suite, 1 King Bed Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Pets not allowed, Separate bedroom, Extra bed count 1, Separate dining area, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Square meters - 60, Ping - 18, Separate sitting area, Club level room, Park view, Bed count minimum 1, Bed count maximum 1, City view
Club Room, 1 King Bed (Regency, High Floor) Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Park view, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 2 Twin Beds (Regency) Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Private bathroom, No rollaway/extra beds, Square meters - 28, Club level room, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Club Room, 2 Twin Beds (Regency, High Floor) Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Twin Beds (View) Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Pet-friendly room, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2