ibis Muenchen City | Hotel in Munich

8.0 (887 Reviews) |  1 Bathroom
Augustenstraße Hotel | ibis Muenchen City

Hotel in Augustenstraße, Munich

Hotel with a bar, 10-minute walk to Karlsplatz - Stachus
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Housekeeping is available on request.
Ibis Muenchen City offers 213 accommodations with hair dryers and blackout drapes/curtains. 26-inch LED televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Bedding/Linens
Wellness Facilities
Bar
Guest Services
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available late check-out fee: eur 15 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 17 for adults and eur 8.50 for children covered self parking fee: eur 24 per day pet fee: eur 8 per pet, per day service animals are exempt from fees late check-out fee: eur 15 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of eur 8 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - de120493093 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Marcela
Dec 30, 2025 07:10:00 PM
Review Score:   4
Summary: This was honestly one of the worst hotel experiences I’ve had, and I travel quite often. The stay wasn’t terrible, but for an Ibis, I expected much more. From the moment you enter, the hotel feels dark and unwelcoming, with an overall gloomy atmosphere that negatively impacts the experience. The rooms are extremely small and very poorly designed, with impractical layouts that make you constantly bump into furniture and walls. The bed was, without exaggeration, the worst I have ever slept in. The mattress is extremely thin and uncomfortable, and only one very thin pillow is provided. I had to take painkillers every single day due to back pain. Comfort was clearly not a priority, which is unacceptable for a hotel in this price range. Communication with reception is another serious issue. The intercom/phone in the room does not work, making it impossible to contact reception without physically going downstairs. On top of that, the hotel offers no room service at all. If you want anything from reception or the bar, you must go downstairs to pick it up — and then go downstairs again to return items. For a hotel of this category, this is simply absurd. The staff experience was mixed. Most reception staff were okay but generally unfriendly, rarely smiling and giving the impression of being unhappy. One gentleman who assisted us at check-in was very kind, and the breakfast staff were excellent. The women working in the kitchen deserve special mention — they were wonderful, warm, a
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